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Privacy Policy

This Privacy Policy applies to the sites and applications where it appears.

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This Policy describes how we treat personal information we collect both online and offline. This includes on our websites and in any apps. It also includes phone or email interactions you have with us.  Our Privacy Policy has been designed with you in mind. How the policy applies to you will depend on the way in which you interact with us.  Your choices and rights under each scenario are explained in more detail below.

 

What Information We Have & Where We Get It

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We collect and store different types of information about you when you create an account, buy tickets, contact us, and use our websites, apps and social media.

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Contact and billing information. When you create an account or buy a product or ticket, we will collect your contact and billing information, such as your name, street address, zip code, email, phone number and/or credit card number.

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Information you post. We may collect information you post in a public space on our website or on a third-party social media site.

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Demographic information. We might collect information like your age range, race, or gender, or information about events you like or products you buy. We might collect this as part of a survey, for example.

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Accessibility Information. We may collect details of your health requirements if you have accessibility requirements when attending events.

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Other information. If you use our website or apps, we may collect information about the browser and device you're using, your IP address, your location, the site you came from, the site you visit when you leave us, and how you used or didn't use our site or app. We may collect this using technology such as GPS and Wi-Fi.

 

We collect information in different ways.

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We collect information directly from you. For example, if you buy event tickets or register for a promotion. We also collect information if you post a comment on our websites or ask us a question.

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We may collect information from you passively. We may use tracking tools like browser cookies and/or web beacons. We may also collect information from our apps.

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We may get information about you from third parties. For example, if you use a social media feature within our websites or apps or post to a social media platform, the social media site will give us some information about you.

 

How We Use Your Information & Why

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We use information to provide you with products and services. We use your information to process your order and provide you with customer support. This includes sending you emails about your account or a purchase. We might also contact you about this policy or our website terms.

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We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for an event or contest.

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We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

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We may use your information to make our website, products, and services better. We may combine information we get from you with information we get from third parties.

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We use information for security purposes. We use information to protect our company, our customers, or our websites. This includes to detect or prevent unlawful behavior.

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We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets or products from us we may enroll you in our newsletter or other communications.

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We may also use push notifications on our mobile apps. We may use push notifications and/or your location information in our apps to send you alerts regarding our events or other information.

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We use information as otherwise permitted by law or as we may notify you. We keep your information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and otherwise required by law.

 

Who We Share Your Data With & Why

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We may share information with third parties who perform services on our behalf. For example, we may share information with vendors who help us fulfill your purchases or make your customer experience better. Some vendors may be located outside of the United States.

We may share information with our business partners. This may include a third party such as a sponsor of an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies, which may include sending you marketing communications. You should read those polices to learn how they treat your information.

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We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share information if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

 

Your Choices & Rights

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You have certain choices about how we use your information.

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You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any marketing email you get from us. Even if you opt out of getting marketing emails, we will still be sure to send you transactional messages. For example, we may still contact you about your ticket purchases.

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You can modify information you have given us. To correct any information about you, such as your address, email information, phone number or other information, please contact us at vino@festaitaliahbg.com.

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You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your device.

 

Your California Privacy Rights.

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“Shine the Light” Law. If you are a California resident and have an established business relationship with us, you can email us to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.

Mention in your email that you are making a "California Shine the Light" inquiry. We will respond within 45 days.

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California Consumer Privacy Act. If you are a California resident, you have specific privacy rights governed by the California Consumer Privacy Act (CCPA). These rights include:

  • Disclosure. You have the right to request a report showing the personal information collected, shared, and sold about you in the past 12 months.

  • Opt-Out. You have the right to opt-out to the sale of your personal information to third parties.

  • Deletion. You have the right to request that we delete any personal information collected from you.

  • Non-Discrimination. We shall not discriminate against you based on your exercise of any of the above rights.

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You may submit a request to enact any of the above rights by contacting us at vino@festaitaliahbg.com. We may require additional information to verify your identity before responding to a CCPA rights request. We will respond to your request within 45 days if possible and required under the law.

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Personal Information that may be Collected on California Residents:

  • Names and Aliases

  • Physical Address

  • Phone Number

  • E-Mail Address

  • IP Address

  • Unique Identifiers

  • Interactions with Customer Service

  • Information about transactions made on our services

  • Event Preferences and Attributes

  • Cookies/Web Beacons - We may use tracking tools like browser cookies and web beacons.

  • Device Attributes

 

Sources of Data about California Residents:

  • Self-disclosed (e.g. Information provided when interacting with our products and services)

  • Business partners (e.g. analytics companies, sponsors, venue owners, etc.)

  • Data companies (e.g. Marketing companies, advertising partners, etc.)

  • Technical service providers (e.g. Cloud service providers)

 

Business or Commercial Purposes for Collecting Personal Information about California Residents:

  • Providing products and services

  • Event management

  • Market research

  • To prevent, detect, and manage unlawful behavior

  • Marketing & client services

 

Third Parties with Whom we may Share Personal Information:

  • Business partners (e.g. analytics companies, sponsors, venue owners, etc.)

  • Data companies (e.g. Marketing companies, advertising partners, etc.)

  • Technical service providers (e.g. Cloud service providers)

 

Our sites and apps are not intended for children.

 

Our sites and apps are meant for adults. We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us info@healdsburgwineandfood.com.  Please mark your inquiries "COPPA Information Request."

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Looking After Your Information

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We take steps to try to make sure your information is protected and to delete it securely when we no longer need it.  We use standard security measures to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe.

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We may store information both in and outside of the United States.

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If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to United States laws, which may not afford the same level of protection of those in your country.

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We may link to third party sites or services we don't control.

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If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites. Our site may also serve third-party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.

 

Please contact us if you have more questions.

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If you have any questions about this Policy or other privacy concerns, you can email us at vino@festaitaliahbg.com. Please do not include your credit card number or other sensitive information in your email.

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Last Updated: July 15, 2024

© 2024 Risorgimento. All rights reserved.

Address

2306 Magnolia Drive

Healdsburg, CA 95448

Phone

(707) 732-4660

Email

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